Frequently Asked Questions
We've got answers to your frequently asked questions.
Your loan offer is determined primarily by your bank account statement. So, ensure that you have consistent inflow into your account to increase your chances of accessing loans. Loan tenors vary per individual/business and are usually between 1 to 12 months.
You can have more than one running loan provided you have adequate debt capacity.
We do not share your information with a third party. However, in case of default, we reserve the right to contact your employers, guarantors, report you to a credit bureau and involve a third-party collections body in an attempt to collect amount outstanding.
Once, your loan request is approved, a repayment schedule (your loan amount and interest due) is sent to you for you to accept or reject. Aside this, there are no upfront payments or hidden charges on your loan.
Amount due is deducted directly from your account on due date of repayment. To achieve this, you have to enable a Direct Debit Mandate as part of your approved loan acceptance procedure.
Your dependable, reliable and trusted partner for quick and affordable loans in achieving your most critical needs.
Other Links
Legal
© 2025 Zennal | All Rights Reserved